Hello, I’m Molly Francis
UX leader and hands-on designer solving complex problems across industries.
Netspend Rewards
A customer-facing rewards app, and the internal tool that builds every reward in it
GovOS eSubmission
A direct-to-county electronic recording portal that takes the middleman out of land records
Prior Authorization Portal
Replacing fax with a live, validated authorization workflow
Virtual Care Telehealth
A provider desktop + native app for async and sync visits
SocialConnect
Bringing every brand conversation into a single agent surface
Homepay Payroll
Hour tracking and approvals for household employers and caregivers
athenahealth
25 million patients landed on Test Results. I rebuilt the portal around what they actually do.

athenaWell
A patient hub for care plans, daily progress, and education
Patient IO
Desktop and native apps for at-risk patients and their care managers

athenaConnect
The marketplace for apps that plug into athenahealth
Volusion Ecommerce Admin
A modern admin for tens of thousands of independent merchants
Ecommerce Designs
Custom Volusion storefronts and paid templates for independent merchants
Logos
Selected logo and identity work for clients and side projects
Print Over the Years
Print design across holiday cards, invites, and editorial
